Support and Services

Professional Services

The Imperva Professional Services Group is comprised of an experienced team of consultants – each individual possesses 10+ years of web, networking, and database experience. Our consultants are committed to the successful implementation, maintenance, and deployment of all Imperva data and network security products and solutions, and are available to assist organizations across the globe with a wide range of services.

• Planning
• Design
• Configuration, Implementation
• Reporting
• Fine Tuning

Planning

Successful deployments start with effective planning. By relying on a seasoned Imperva consultant, your deployment will get off to the best possible start. Imperva consultants can help prepare every aspect of your database and network security solutions from the initial planning stages through to implementation. Our qualified team will thoroughly review your business goals, application architecture and security requirements to create a comprehensive deployment plan that is tailored to your organizational IT requirements. Furthermore, when it comes time to implement your Imperva database or application security products, our consultants will ensure that the job gets done with minimal impact upon your environment and resources.

Design

Imperva recognizes that some of the most critical components of your security solution are implemented during the initial design stages. Our consultants will work closely with you to guarantee that your deployment remains in lockstep with your overall goals and objectives. Leveraging their rich expertise in network architecture as well as database and enterprise application design, Imperva consultants will help you build, modify or implement a network design that effectively and efficiently supports your SecureSphere goals and objectives.

Configuration and Implementation

Our consultants are extensively trained in all facets of the Imperva data security family of products and solutions. Employing their knowledge and experience with the internal workings of our product family, Imperva's consultants will help you configure and adjust the technology so that it addresses your specific requirements and needs.

Reporting

In today's world, where data security is heavily regulated, reporting is a vital component of any successful deployment. Imperva consultants help you maximize your valuable time and resources by leveraging pre-made templates that address many of your reporting requirements, including Sarbanes-Oxley and PCI compliance. Additionally, our consultants will work directly with you to develop automated reports that are custom-fit to your remaining data and reporting needs. The end result is a comprehensive set of reports that will alleviate your toughest compliance headaches

Fine Tuning

As a final step, Imperva offers Fine Tuning services to ensure maximum data security and performance for your organization. Our consultants will confirm that SecureSphere is correctly and efficiently installed to ensure top-level performance. Fine tuning services include the confirmation of proper profile definitions as well as parameter prefixes & definitions, cookie signing & management.